Terms of Service / End-User License Agreement
Effective October 5, 2026 · Version 2026-10-05-r2
Commercial preview: live subscriptions and production integrations are not enabled yet.
1. Provider and scope
De Luna Site and Landscape, doing business as De Luna CRM, provides a hosted workspace for business project management. Contact: shaun@dlascapes.com; 2017 Muirfield Bend Dr Unit 204, Hutto, TX 78634, United States. These terms cover De Luna CRM websites and hosted company workspaces. By accepting these terms during onboarding, the person accepting represents that they can bind the subscribing business. Use is limited to approved business customers and their authorized adult users.
2. License and company access
During authorized access, we grant your business a limited, nonexclusive, nontransferable right to use the hosted service for its internal business purposes. We retain rights to our software and branding. Your business retains rights to its content and grants us permission to host, process, back up and display that content as needed to provide the service and carry out your instructions. Your company administrator controls invitations, roles and customer sharing. Protect sign-in accounts and report unauthorized access promptly.
3. Subscription and trial
The standard subscription is USD $150 per company per month plus applicable tax, including five staff accounts. Subscriptions automatically renew monthly until canceled. Checkout displays the total and billing dates before you authorize payment. Only companies expressly approved by De Luna CRM may receive an optional one-calendar-month free trial. A payment card is required. The trial deadline is reserved when checkout first opens; checkout displays the first-charge date. Unless canceled before that date, the trial converts to the monthly subscription. No automatic trial eligibility is promised.
4. Cancellation, refunds and failed payments
Cancel through the subscription-management portal or contact support for assistance. Cancellation stops future renewals; paid access continues through the end of the paid period. All purchases are final and nonrefundable, except where applicable law requires otherwise. Failed paid renewals receive a seven-day grace period; a failed first charge after a trial does not receive that grace. We may restrict access after the applicable period. Pricing changes apply prospectively, with notice before the affected renewal and an opportunity to cancel.
5. Your responsibilities
You are responsible for the accuracy, lawfulness and permitted use of information you upload, including employee and customer information. Obtain necessary permissions before uploading or sharing it. Do not upload malware, infringe rights, bypass access controls, interfere with the service or use it unlawfully. The service is not intended to store payment-card security codes, government identity documents, medical records or other regulated sensitive records unrelated to its business purpose.
6. Integrations and shared links
Third-party services, including Google, Intuit QuickBooks and Stripe, have their own terms and availability. A company owner must authorize a QuickBooks connection. Current commercial-preview functionality reads accounting information and imports selected PDF snapshots; it does not provide continuous synchronization or write accounting transactions. Disconnecting stops future authorized access but does not delete previously imported records or cancel CRM billing. Customer links can expose the fields/files your authorized users select to anyone who possesses the link; use sharing and revocation controls carefully.
7. Updates, availability and records
We maintain shared application code across company workspaces. Updates are intended to preserve company records and configuration, but this is not a promise of uninterrupted service or error-free software. We may change features with reasonable notice of material reductions affecting a paid subscription. Review exported records and keep copies of information essential to your business. Recovery backups are an operational safeguard and are not a substitute for your records or a guaranteed restoration service.
8. Suspension and ending service
We may suspend access for nonpayment, unlawful activity, security threats or material violations of these terms. Where practical, we will explain the issue and allow correction. Export needed records before cancellation or loss of access; contact support for data-export or deletion assistance. Canceling billing alone does not automatically delete workspace data. Retention and deletion are explained in the privacy notice. Nothing in these terms removes rights or remedies that applicable law makes nonwaivable.
9. Business decisions and disputes
The service is a workflow tool, not legal, tax, payroll or accounting advice. You remain responsible for business decisions, filings and payments. Contact support first to seek resolution of a dispute. Texas law governs these terms except where applicable mandatory law requires otherwise. These terms do not impose mandatory arbitration or a class-action waiver.
10. Changes and contact
Material changes will be communicated through the service or the account contact before taking effect. Additional affirmative acceptance will be requested where required. Contact shaun@dlascapes.com with questions.